Frequently Asked Questions (FAQ) – Otakique

Welcome to the Otakique FAQ section! We’ve answered the most common questions about shopping anime t-shirts, hoodies, figures, collectibles, and more from our store.

1. What is Otakique?

Otakique is your one-stop destination for anime merchandise in India. We offer premium quality anime t-shirts, hoodies, figurines, showpieces, gadgets, posters, and collectibles — all designed for true otakus.

2. How do I place an order?

Simply browse our collections, add your favorite anime items to the cart, and proceed to checkout. You can pay securely online or choose Cash on Delivery (COD) (if available in your area).

3. Do you ship all over India?

Yes! We deliver to most locations across India through trusted courier partners. Delivery timelines usually range between 3–7 business days depending on your location.

4. What payment methods do you accept?

We accept all major debit cards, credit cards, UPI, net banking, wallets, and COD (Cash on Delivery) for eligible locations.

5. What is your return policy?

We offer a 3-day return policy. If your product is defective, damaged, or incorrect, you can request a return or exchange within 3 days of delivery. Customized or limited-edition products are non-returnable.

6. How do I request a return or refund?

Contact us at otakique@gmail.com or via phone within 3 days of receiving your order. Share your order ID, issue details, and images if required. Our team will guide you through the process.

7. Do you offer international shipping?

Currently, we only ship within India. International shipping will be available soon.

8. Are the anime products officially licensed?

We provide a mix of exclusive Otakique designs and authentic anime merchandise. Each product description clearly mentions its authenticity.

9. How can I contact customer support?

You can reach us at:
📧 Email: otakique@gmail.com
📞 Phone: +91 82800 71279
Our support team is available Monday–Saturday, 10 AM – 7 PM.

10. Why should I shop from Otakique?

• Wide range of anime t-shirts, figures, gadgets, and collectibles

• Premium quality products at affordable prices

• Secure payment methods & COD available

• Hassle-free 3-day return policy

• Trusted by anime fans across India